Terms & Conditions
Timing
When planning large-scale events, please allow as much time as possible. A minimum of ten working days is required for planning a large simple event, a minimum of five working days for all other events.
Payment
- If your event is more than one month away at time of booking:
- 10% non-refundable deposit is required to hold your date based on your estimated costs.
- 50% of your estimated balance is due and non-refundable one month prior to your event.
- If your event is less than one month away at time of booking:
- 50% non-refundable deposit, based on your estimated costs, is required to hold your date.
Payment in full is due one week prior to event or maximum 7 days following event, unless other arrangements have been made.
Cancellations
Should a cancellation occur, the deposit is forfeited. Events booked and then cancelled at the last minute, without having paid a deposit, will be assessed a cancellation fee equal to the stated deposit.
Guest Guarantees
Guest number confirmation is due five (5) business days prior to the event. Final billing is based on the guaranteed count and is not subject to reduction. If attendance exceeds the guarantee, you will be charged the additional fees on your final bill.
Using this website
All details provided through enquires are for the exclusive use of ate (Alison Thomson Events Catering) employees to assist in a speedy response to your enquiry or the arrangement of your event.
Any information you provide us with will not be passed onto third parties. However Internet communications & emails are not necessarily secure, therefore ate cannot not accept responsibility for changes made to a message after it has been sent. If you should recieve a suspicous message claiming to be from ourselves please contact us on 0131 337 0040. We will do like wise if we should have any doubts or suspicions your communication to us has been tampered with as long as we have your appropriate contact details on file.